Glarry 4/4 Acoustic Matt Natural Violin Fiddle with + Case + Bow + Rosin + Strings + Shoulder Rest + Tuner - Student Violin Starter Kit

Great starter kit . Some key notes about violins in general and for people who are making complaints on this product:
1. the violin will not be set up on arrival. You need to install the bridge and tune it.
2. the violin will not make sound when using the bow right out of the box. The bow needs to be coated in the rosin and then you can use it.
3. it will not hold a tune very easily to start out with. All new instruments need to be consistently re-tuned at the beginning until the strings are "broken in" so to speak. Pegs need to be pushed in and then turned slightly to tune up the loose strings (not like a guitar where you can just turn the pegs)
4. do not tune your instrument roughly; you will break strings

SPECIFICATIONS:
1. 4/4 size Suitable for kids who are 12 + or adult
2. Violin Dimensions: (23.42 x 8.27 x 2.75)" / (59.5 x 21 x 7)cm (L x W x H)
3. Bow Length: 29.13" / 74cm
4. Case Dimensions: (31.29 x 10.04 x 4.72)" / (79.5 x 25.5 x 12)cm (L x W x H)
5. Weight: 49.38oz / 1400g
6. Rosin Dimensions: (1.89 x 1.22 x 0.63)" / (4.8 x 3.1 x 1.6)cm (L x W x H)
7. Face Dimensions: (14.01 x 8.27 x 2.76)" / (35.6 x 21 x 7)cm (L x W x H)
8. Back Material: Maple
9. Side Material: Maple
10. Face Material: Maple
11. Tailpiece Material: Jujube
12. Top Material: Jujube
13. Chin Rest Material: Jujube
14. Tuning Peg Material: Jujube
15. End Pin Material: Jujube
16. Violin Bow Material: Arbor
17. Violin Bridge Material: Maple

18. String Material: Steel String
19. Brand: Glarry
20. Arm Length: Above 60cm
21. Age: Above 11 Years Old
22. Violin Length: 59cm

PACKAGE INCLUDES:
1 x Violin (Natural)
1 x Case
1 x Bow
1 x Rosin
4 x Strings
1 x Shoulder Rest
1 x Tuner

Note:

1. When you receive the violin, please notice that the bridge is wrapped in paper and stowed underneath the tailpiece. Don't discard it. It should be installed in the middle of the two F Holes.

2. When you receive the bow and the hairs are loose, don't worry. Use the screw to tighten the frog so that the hair has tautness.

3. When you find that part of the bow hair is broken, it is normal, please cut off the broken part and the bow can be used normally.

4. Be careful to not over tighten your bow. The hair should have a slight bounce to it without touching the stick after placing it on the strings. Usually about 1/4 of an inch distance from the low point of the curve to the hair is ideal.

5. Hold the rosin with your index finger and thumb, and thus tighten up the bow, evenly smear the rosin on the bowstring up and down. Suggested use: before smearing, rip a trace on rosin to make it powdery for quick and even smearing. Try to keep your hands away from rosin or pad with a tissue while smearing; otherwise it will become too sticky to clean.

6. If the string falls out, don't worry, it can be reinstalled, please consult customer service.

• Presenting a beautiful song.No chips, splits or cracks, smooth and shiny finish! If you love violins, it will be a best choice for you a violin learner/enthusiast to own it.

Specifications

• Assembled Product Dimensions(L x W x H) 23.00 x 8.00 x 3.00 x Inch(es)
  

Shipping Notes

Unless special circumstances arise, orders will be processed and shipped within 24-48 hours after we receive the orders. Individual orders may be delayed due to temporary shortages. All orders are shipped out via UPS or USPS or FedEx.

TIPS:

1. We provide free shipping services, delivery time 5-7 Business days.

2. Orders cannot be canceled when it has been shipped.

3. Tracking numbers will automatically be emailed to the customer once the order is shipped.

4. Please make sure to provide your correct shipping address when placing your order, orders can only be shipped to the address provided to us and no changes can be made once the order has been processed and shipped.

5. Shipping is only valid for shipping addresses in the United States（excluding Alaska, Hawaii, Puerto Rico, and Guam）.

6. We do not deliver to FPO, APO, and PO Box addresses.

Payment

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If you're unable to complete payment, please use another credit card or try with a different browser or change another network environment.

If issues still remain, you can contact our customer service staff([email protected]) to consult.

Return Procedure

1. Contact the customer service supporter of Ktaxon, explaining why you want to return the products. ( Provide us with related videos or photos if you think it is an unsatisfactory product.)

2. Our customer service supporter will send RL to your email.

3. Print the return label（RL）out and send back the original package within 30 days. Otherwise, the RL will become invalid.

4. Ktaxon would process the refund in 2 days. It may take 5-7 business days for you to receive the refund from the bank.

Return Policy

Item must be returned within 30 days, and the refund will be given as money back. 

All NON-seller mistake returns for refund are subject to 20% re-stocking fee.(including buyer Just didn't like it, Ordered by mistake, Found a better price,  Changed mind or Doesn't fit, etc.

All products returned must be in original boxes and 100% complete, with ALL original packing materials, all manuals, and other accessories, otherwise return will be refused. Any shortages, errors, or damages made to the shipment must be notified our customer service before returns.

Return Information

Most products on Ktaxon are returnable as long as you return all original packaging, paperwork and parts in new and unused condition.

You can return them for free only when there are manufacturing defects or Ktaxon's mistakes.

To return a product, you should ask for a prepaid return shipping label（RL）. Please note there is a time limit: in 30 days since you receive the product.

When we will process the refund

1. We would refund you in 2 days if the products haven't been shipped out; if the products are already on transportation, we won’t begin to refund until we receive and examine the returned products.

2. All refunds will be returned to the same credit card which is used to pay the order or the Paypal account.

How much we will refund

1. We will fully refund when there is quality problems or mistakes caused by us such as ship the wrong product, damage, etc.

2. We will only return 80% if you return it for personal reasons such as you chose the wrong product, you don't need the product anymore, you find the case is not suitable for your products, etc.

3. The order can be canceled for free if it hasn’t been shipped.

Below situations will charge a shipping fee for returning and resending

1. You cancel the order when the package has been shipped.

2. You refuse to receive the package when it arrives other than the reason that the package is seriously damaged during shipment.